Practice management + EMR
The useful bits. None of the circus.
From the first booking to the last note. One place for clinics across Canada, except Quebec, and no scavenger hunt.
Physio, chiro, massage therapy and osteopathy.
Email and SMS appointment reminders help patients keep track of upcoming visits.
Booking
Let them book. You still make the rules.
Patients book from your clinic’s own link, any hour. They pick the service, then a time or a practitioner. What’s bookable is still up to you.
- Your clinic’s own booking link
- Service first, then by time or by practitioner
- New and returning patients are matched to their record
- Confirmations with links to reschedule or cancel
- Intake forms requested at booking
Calendar
Your week, without the squint.
Day, week, month or agenda. Online bookings land in the same calendar as the ones you make at the desk.
- Day, week, month and agenda views
- Working hours, breaks, holidays and time off
- Recurring appointments and a waitlist with offers
- Check in, complete, cancel or mark a no-show
- More than one practitioner or location
Clients
Your client list, in one place.
Find a client by name, email, phone or client number. Recent visits and balances sit alongside their record.
- Searchable client list
- Recent visits and balances
- A record for each client
Charting
Finish the note. Then see the patient.
Templates for your discipline give the chart a shape. Sign the note and it becomes read-only. Corrections go in as addenda.
- Templates for physio, chiro, massage therapy and osteopathy
- Body and spine diagrams, copy-forward and autosave
- Outcome measures scored for you: NDI, ODI, LEFS, QuickDASH, PSFS and NPRS
- Intake, health history and consent forms with signatures
- Home exercise programmes patients can follow in the portal
- Signed notes are read-only, with addenda for corrections
Billing
Invoices that don’t need a speech.
The invoice is ready when the visit is signed off. Take the payment, issue the receipt, close out the day. Patients can’t pay online through the portal yet.
- Invoices for visits, and manual ones when you need them
- Payments, part payments, refunds and adjustments
- PDF receipts and statements
- Line taxes set by your clinic
- Visit packages and gift cards
- A daily close-out to reconcile the till
- Card payments through your own Stripe, Square or PayPal account
Reminders & messages
A reminder that gets there first.
Email and SMS appointment reminders help patients keep track of upcoming visits.
- Email appointment reminders
- SMS appointment reminders
Patient portal
Between visits, a place they can find.
Appointments, forms, receipts and exercises. One secure spot, opened with a link sent by email. No treasure map, no password.
- Sign-in by emailed link
- Book, reschedule or cancel appointments
- Receipts and forms
- Exercise programmes and messages
- Family access for dependants
Reports
The numbers, minus the spreadsheet safari.
See how the clinic is doing without exporting your week into a spreadsheet first.
- Revenue and a tax summary
- Utilisation and attendance
- Rebooking and client mix
- Outcomes by episode of care
- CSV export for your bookkeeper
Privacy
Privacy, without the lecture.
Your clinic’s records stay separate, and the audit trail can’t be edited. ClinicTimeOS is designed to help you meet your privacy obligations.
- Patient data stored in Canada
- Each clinic’s records kept separate
- An audit trail that can’t be edited
- Staff roles and permissions, by location and discipline
- Two-step sign-in with an authenticator app
- Phone and birth date stay hidden until someone asks, and the ask is logged
That’s the lot.
Booking to the last note, in one place. The rest of the day is yours.
Explore the features above, or ask us about your clinic’s needs.